Frequently Asked Questions
1. Where is Export Bahrain located?
Export Bahrain is located at the Harbour Gate (5th Floor), Bahrain Financial Harbour, Manama, Kingdom of Bahrain.
2. Who can benefit from Export Bahrain?
All Bahrain-based companies offering products and services with local input. Export Bahrain supports companies at the following stages of their life cycle: Pre-exporters, Export Ready & Export Scale Ups.
3. How do I register my company with Export Bahrain?
Registration is completed through signing up through https://export.bh/login and submitting your registration application. Upon registration, a representative from the Business Development Team at Export Bahrain will be in touch with you to walk you through the various solution and services application process.
4. What is the eligibility criteria?
There are two basic requirements in order be eligible for Export Bahrain’s solutions:
- The company needs to have an active Bahraini Commercial or Virtual Registration in the Kingdom of Bahrain.
- The company must meet the minimum requirement of goods produced, manufactured or processed within the Kingdom of Bahrain. (A percentage of 35% or more)
5. What is the ``Made In Bahrain” initiative?
The ‘Made in Bahrain’ initiative acknowledges products Made in Bahrain and aims at developing domestic exports to ensure that local products and services are promoted and recognized in international markets. Local businesses who register will have their products be distinguished abroad by buyers from international markets via this trademark.
6. How do I obtain my ‘Made in Bahrain’ Certification?
The ‘Made in Bahrain’ certification can be obtained through the MOIC (Ministry of Industry and Commerce) by applying through the following link: https://www.moic.gov.bh/en/eServices/madeinbahrain
7. Does Export Bahrain provide export financing?
In collaboration with partner banks, Export Bahrain can facilitate to cater to different financing and capital needs in order to encourage businesses to capture international business opportunities and expand their export operations.
8. Which methods of shipping does Export Bahrain support?
Export Bahrain supports shipping in all forms of land, air, and sea by providing exclusive deals and better shipping rates.
9. How long does it take to receive the required support?
Once the business meets all specified criteria and submit the necessary documents and paperwork, Export Bahrain will immediately process your application; however, the timeline for providing the solution is contingent upon receiving approvals from our partners.
10. Which products can I export? Can I export services as well?
All products and services from the Kingdom of Bahrain can be exported if the company meets the eligibility criteria of Export Bahrain.
11. How frequently can I apply to Export Bahrain’s solutions?
There are no restrictions to the number of solutions that a company can apply for through Export Bahrain, nor any limitations to the frequency of applications, solutions provided may differ based on the subscription package chosen.
12. Is the support provided by Export Bahrain limited to products that are really exported?
Export Bahrain’s Solutions and Services are open to all exports, whether products or services.
13. How long is the Export Credit Insurance valid for?
The Export Credit Insurance provided through Export Bahrain partners is valid for 1 year and can be renewed upon expiry.
14. What types of risks are insured by Export Credit Insurance?
Export Credit Insurance covers two types of risks- as per Export Bahrain Partner Policies:
- The Commercial Risks: Bankruptcy or protracted default of the importer. They are related to the importer and its creditworthiness.
- The Political Risks also called Non-Commercial Risks: They are related to the country of the importer, and they include war, civil disturbances, transfer restrictions, moratorium on external debt, confiscation, expropriation and nationalization, default of a public buyer.
15. What is not covered by the Export Credit Insurance?
As per Export Bahrain Partner Policies – Commercial litigation and disputed invoices, non-compliance of the exporter with the terms and conditions of the export contract, sales made during any period in which the credit insurance was suspended, damages to or diminution of the delivered goods.
16. How long does the Export Credit Insurance application take?
The full process from start to end takes roughly 10 to 15 days. (This includes customer application, contract signage, activation etc.). Timeline is subject to Export Bahrain Partner approvals.
17. Will my customers abroad be informed about the Export Credit Insurance policy?
As per Export Bahrain Partner Policies – Export Credit Insurance is strictly confidential. This means neither the credit insurer nor the exporter can disclose the credit insurance policy to the importer.
18. How much does Export Credit Insurance pay in case of a default on payment by the importer?
The Export Credit Insurer will pay the exporter a minimum of 90% of the insured loss.
19. How are claims submitted?
As per Export Bahrain Partner Policies – Claims are submitted by completing a simplified Loss Notification Form, providing the relevant unpaid invoice, and shipping documents.
20. How long does it take before the compensation is paid?
As per Export Bahrain Partner Policies – Compensation is paid after the expiry of the waiting period, i.e., after 30 days in case of bankruptcy of the importer or 180 days in case of protracted default of the importer or in case of political risks.
21. Which methods of shipping do Export Bahrain support?
Export Bahrain supports shipping in all forms of land, air, and sea.
22. What type of support is provided in Export Shipping & Logistics solution?
Due to different partnerships, Export Bahrain provides exclusive deals and better shipping rates.